About Us
After years of serving companies both large and small throughout numerous industries, I realized that the
small businesses that make up the backbone of our economy were not readily able to get their hands on the
information and resources they needed in order to have a sound HR infrastructure.
Why? Cost, for one thing. Also, not knowing what they should be worried about from an HR/compliance
perspective. And, finally, not knowing where to turn to get the information.
I founded Cole James Associates with one goal in mind: to ensure small businesses have access to the
same information and resources that large companies have without the burden of excessive cost. Even
companies with just one employee have legal requirements concerning that employee and can easily fall
prey to today's litigious environment. At Cole James, no company is too small for us to help.
You went into business to pursue your passion, not deal with HR issues. I also went into business to
pursue my passion, and that happens to be dealing with HR issues. When you team with me, you will
work with someone who is a native Virginian, who knows the local market, but has also worked with large,
international companies. I am proud to be an entrepreneur who can bring fellow entrepreneurs the HR
information and resources ALL businesses need, regardless of size.
Charlotte Jensen
President
About Charlotte Jensen
Charlotte has been in the Human Resources field for nearly 20 years. With vast experience ranging from
overseeing HR for a large division of a large, publicly held international company to working with small, private
employers across numerous industries, Charlotte is uniquely qualified to bring forward-thinking solutions to
today's small business owner.
Charlotte holds a Bachelor's degree in English and a Master's degree in Education (Teaching) from Virginia Commonwealth University.
Born and raised in Richmond, Charlotte and her husband, who was also her high school sweetheart, remain
in the area. Their lives are fulfilled by their son, and their warm, but full home is rounded out by their Golden
Retrievers and cats.
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